Shipping Rates

SHIPPING CHARGES:
Standard Shipping (3 – 5) working days – Free
Express Shipping (1 – 3) days – £5.99 (incl. VAT)
Order Cut off for Express Shipping option is 2 to 3 pm.
Order Cut off for Standard Shipping option is 4 pm.

SHIPPING TERMS & CONDITIONS:

We shall deliver the items to the shipping address provided by you when placing your order. Where you are reselling the Items and would like us to deliver the Items directly to your customer, you must notify us when placing your order. Shipping of Items shall be completed on the Items’ arrival at the Shipping Location.

All shipping times given are our best estimates but the time of shipping could vary depending on various circumstances. We shall not be liable for any delay in shipping of the Items.
If we fail to deliver the Items, our liability shall be limited to replacing the Items within a reasonable time or issuing a full refund in respect of the Items that we failed to deliver (including any shipping charges paid). We shall have no liability for any failure to deliver the Items to the extent that such failure is caused by a Force Majeure Event or your failure to provide us with adequate shipping address details or shipping instructions or any other instructions that are relevant to the supply of the Items.

If you would like to report an issue with any Items which are delivered, or seek a credit note in the event that any Shipping is defective you must:
(a) In the event that any Items are damaged on delivery, ensure that such damaged Items are noted and signed for as DAMAGED at the time of delivery and reported to us within 24 hours of Shipping. Photographic evidence of the damage will also be required;
(b) In the case of non-delivery or shortage of goods against those ordered, report such shortage or non-shipping within 24 hours of the expected time of delivery;
(c) In the case of mis-picked items or items received in error, report such error within 24 hours of delivery and provide details of the items you have received incorrectly.