Deals United Worldwide Ltd are committed to complying with the General Data Protection Regulation and the Data Protection Act 2018. Looking after the personal information you share with us is very important, and we want you to be confident that your personal data is kept safely and securely.
DEALS UNITED WORLDWIDE LTD is the controller and responsible for your personal data (collectively referred to as “COMPANY”, “we”, “us” or “our” in this privacy notice).
You can also access this privacy statement via our homepage. This Privacy Statement also outlines your rights in respect to your Personal Data.
• how and why Deals United Worldwide Ltd collect information from you;
• who we share your information with, why and on what basis; and what your rights are.
Deals United Worldwide Ltd is a reseller of IT products and services, headquartered in the Ireland but with Affiliates all around the world (a list of which is available upon request). Deals United Worldwide Ltd , are a specialist product, services and solutions IT Reseller with three distinct areas of expertise.
For more information about Deals United Worldwide Ltd , please see the “About Us” section of our Website. Deals United Worldwide Ltd provides you with the ability to purchase or access a variety of product and service offerings made available by Deals United Worldwide Ltd and various third-party providers, both directly from Deals United Worldwide Ltd and through resellers and distributors.
EACH PRODUCT OR SERVICE MAY BE SUBJECT TO OFFERING, SPECIFIC PRIVACY POLICIES, WHICH MAY SUPERCEDE OR COMPLEMENT THE TERMS OF THIS PRIVACY STATEMENT.
Keeping us informed of changes
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
The information we learn from customers helps us continually improve the service you receive from Deals United Worldwide Ltd .
Direct interactions: You may give us your Identity, Contact, Preference and Financial Data by filling in forms or by corresponding with us by post, phone, email or methods. This includes personal data you provide when you:
• apply for or purchase products or services from us;
• create an account with us;
• when you ask to attend an event;
• subscribe to a service or publications from us or our partners;
• request marketing, product or event information to be sent to you; • enter a competition, promotion or survey; or
• give us some feedback.
You can choose not to provide certain information but then you might not be able to take advantage of many of our offerings.
Information we collect about you and how
We collect a certain amount of information automatically, through the following means:
Website: we receive and store certain types of information whenever you interact with us. On each of your visits to our site we will automatically collect the following information:
• we obtain certain types of information when your web browser accesses advertisements and other content served by or on behalf of Deals United Worldwide Ltd on other websites.
Mobile Location Data:
When you visit https://deals-united.co.uk, and where applicable, have requested or consented to mobile location services, we may receive information about your location and your mobile device, including a unique identifier for your device. We may use this information to provide you with location-based services, such as search results, and other personalised content. Most mobile devices provide users with the ability to disable location services. Most likely, these controls are located in the device’s settings menu. If you have questions about how to disable your device’s location services, we recommend you contact your mobile service carrier or your device manufacturer.
To help us make emails more useful and interesting we record interactions as a result of email.
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question. Those sites may not provide appropriate safeguards, or enforceable rights and effective legal remedies for you.
Any social media posts or comments you send to us (on our Facebook, LinkedIn or Twitter page, for instance) will be shared under the terms of the relevant social media platform (e.g. Facebook or Twitter) on which they’re written and could be made public. Other people control these platforms and we are not responsible for this kind of sharing. Before you make any such remarks or observations, you should review the terms and conditions and privacy policies of the social media platforms you use.
How we use your personal data:
We will only use your personal data when the law allows us to. The law says that we can only use your personal data in the following circumstances:
• Contract – Where we need to perform the contract we are about to enter into or have entered into with you.
• Legitimate Interests – Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
• Legal Obligation – Where we need to comply with a legal or regulatory obligation.
• Consent -Where you consent to it.
We have set out below a list of ways that we may use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate. Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data.
Processing Purpose Type of data Legal basis for processing including basis of legitimate interest
To register you as a new customer (a) Identity
(b) Contact Performance of a contract with you
To process and deliver your order including:
(a) Manage payments, fees and charges
(b) Collect and recover money
owed to us (a) Identity
(e) Preference (a) Performance of a contract with you
(b) Necessary for our legitimate interests
(to recover debts due to us)
To manage our relationship with you which will include: (a) Notifying you about changes to our terms (b) Asking you to leave a review or take a survey (c) To respond to refund requests and complaints (a) Identity
(d) Preference (a) Performance of a contract with you (b) Necessary to comply with a legal obligation
(c) Necessary for our legitimate interests (to keep our records updated, to study how customers use our products/services and to respond to you)
To enable you to partake in a prize draw, competition or complete a survey (a) Identity
(e) Preference (a) Performance of a contract with you
(b) Necessary for our legitimate interests
(to study how customers use our products/services, to develop them and grow our business)
To administer and protect our business and websites (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data) (a) Identity
(c) Technical (a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and other illegal activities and in the context of a business reorganisation or group restructuring exercise)
(b) Necessary to comply with a legal obligation
To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to
You (a) Identity
(f) Technical Necessary for our legitimate interests (to study how customers use our
products/services, to develop them, to grow our business and to inform our marketing strategy)
To use data analytics to improve our website, products/services, marketing, customer relationships and experiences (a) Technical
(b) Usage Necessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy)
To make suggestions and recommendations (by telephone, text messages, email, social media messages and post), to you about goods or services that may be of interest to you (a) Identity
(e) Profile Necessary for our legitimate interests (to develop our products/services and grow our business)
Third party direct marketing communications, for example, from our vendor partners (a) Identity
(e) Preference With your consent, we may supply your personal data to a third party for their direct marketing purposes
If we discover any criminal activity or alleged criminal activity through fraud monitoring and suspicious transaction monitoring. (a) Identity
(f) Financial Necessary for our legitimate interests (for the purposes of preventing or detecting unlawful acts)
To send you communications required by law or which are necessary to inform you about our changes to the services, products and events we provide to you. (a) Identity
(e) Profile (a) Necessary for our legitimate interests (for example, product recall notices, and legally required information relating to your orders)
(b) Necessary to comply with a legal obligation
To comply with our contractual or legal obligations to share data with credit reference, fraud prevention agencies and law enforcement agencies. (a) Identity
(d) Financial (a) Necessary to comply with a legal obligation.
(b) Necessary for our legitimate interests (to protect our business by preventing financial crime)
To deliver events to you a) Identity (b) Contact
(e) Preference (a) Performance of a contract to manage and maintain our relationships with you.
(b) Necessary for our legitimate interests (to grow our business)
Information we receive from other sources.
We will use this information and the combined information for the purposes set out above (depending on the types of information we receive).
Marketing & Keeping in touch
Preference Data includes your preferences in receiving marketing from us and our third parties, and your communication preferences.
We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. We have established the following personal data control mechanisms:
To provide you, with information about goods or services we feel may interest you and legitimate interest purpose marketing information about new products, special offers and updates. If you do not want to receive e-mail or other mail from us, please update your preferences with us or contact us. You are able to unsubscribe to email communications for marketing purposes at any time, please contact us.
We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice.
If you fail to provide personal data
Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product, service or your attendance at one of our events but we will notify you if this is the case at the time.
Who we share the information with and your options:
We may use your personal information for the purposes set out in this statement.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law. You can click to say that you do or do not want the information to be used for direct marketing purposes in the appropriate boxes which ask for such sharing needs. You may change your mind at any time by contacting us.
Deals United Worldwide Ltd works with a number of trusted suppliers, agencies and businesses in order to provide you the high-quality goods and services you expect from us such as delivery companies, credit reference agencies, fraud prevention agencies, product technicians visiting your home and market research companies amongst others.
Deals United Worldwide Ltd works with a number of trusted partners who supply products and services on our behalf. All partners are subject to security checks, and will only hold the minimum amount of personal information needed in order to fulfil the sales you place or provide a service on our behalf.
In order for you to receive your goods, Deals United Worldwide Ltd works with a number of delivery partners. Again, we only pass limited information to them in order to ensure delivery of your items.
Deals United Worldwide Ltd works with business who support our website and other business systems.
We work with marketing companies who help us manage some of our electronic communications with you or carry out surveys and product reviews on our behalf.
Deals United Worldwide Ltd works with trusted third-party payment processing providers in order to securely take and manage payments.
Credit Reference Agencies:
When you apply for credit with us we will make searches about you with credit reference agencies. We do this to make sure customers who apply for credit accounts are able to manage the level of credit offered and not committing fraud by providing false or inaccurate information.
In order to process your application we will supply your personal information to credit reference agencies (CRA’s) and they will give us information about you, such as your financial history. We do this to assess your creditworthiness and product suitability, check your identity, manage your account, trace, recover debts, and prevent criminal activity.
We will also continue to exchange information about you with the CRAs on an ongoing basis, including about your settled accounts and any debts not fully repaid on time. CRAs will share your information with other organizations.
The identities of the CRAs, and the ways in which they use and share personal information, are explained in more detail at: Experian Credit Reference Agency Information Notice CallCredit Credit Reference Agency Information Notice Equifax Credit Reference Agency Information Notice
We will use automated credit-scoring methods to assess your application and to confirm your identity. We will automatically check your credit history against our lending criteria and if you don’t meet our requirements you will be declined for credit.
Debt recovery and fraud prevention services:
Before we provide services, goods or financing to you, we undertake checks for the purposes of preventing fraud and money laundering, and to verify your identity. These checks require us to process personal data about you.
The personal data you have provided, we have collected from you, or we have received from third parties will be used to prevent fraud and money laundering, and to verify your identity.
We and fraud prevention agencies may also enable law enforcement agencies to access and use your personal data to detect, investigate and prevent crime, in order to protect ourselves and to comply with laws that apply to us. We process your personal data on the basis that we have a legitimate interest in preventing fraud and money laundering, and to verify identity, in order to protect our business and to comply with laws that apply to us. Such processing is also a contractual requirement of the services or financing you have requested.
Fraud prevention agencies can hold your personal data for different periods of time, and if you are considered to pose a fraud or money laundering risk, your data can be held for up to six years.
Consequences of Processing:
If we, or a fraud prevention agency, determine that you pose a fraud or money laundering risk, we may refuse to provide the services or financing you have requested, or to employ you, or we may stop providing existing services to you.
A record of any fraud or money laundering risk will be retained by the fraud prevention agencies, and may result in others refusing to provide services, financing or employment to you.
Whenever fraud prevention agencies transfer your personal data outside of the European Economic Area, they impose contractual obligations on the recipients of that data to protect your personal data to the standard required in the European Economic Area. They may also require the recipient to subscribe to ‘international frameworks’ intended to enable secure data sharing.
How long do We Keep Your Information?
We only retain your information for as long as we actually need it for the purposes for which we acquired it. If we collect your personal information, the length of time we retain it is determined by a number of factors including the purpose for which we use that information and our obligations under other laws. Please refer to our retention policy for more information.
The only exceptions to this are where:
• the law requires us to hold your personal information for a longer period, or delete it sooner;
• you exercise your right to have the information erased (where it applies) and we do not need to hold it in connection with any of the reasons permitted or required under the law;
• we bring or defend a legal claim or other proceedings during the period we retain your personal information, in which case we will retain your personal information until those proceedings have concluded and no further appeals are possible; or
• in limited cases, existing or future law or a court or regulator requires us to keep your personal information for a longer or shorter period.
What are you rights?
You are entitled to request the following from Deals United Worldwide Ltd , these are called your Data Subject Rights and there is more information on these on the Information Commissioners website.
• Right of access –to request access to your personal information and information about how we process it.
• Right to rectification –to have your personal information corrected if it is inaccurate and to have incomplete personal information completed.
• Right to erasure (also known as the Right to be Forgotten) – to have your personal information erased.
• Right to restriction of processing – to restrict processing of your personal information
• Right to data portability – to electronically move, copy or transfer your personal information in a standard form.
• Right to object – to object to processing of your personal information.
• Rights with regards to automated individual decision making, including profiling –rights relating to automated decision making, including profiling.
We want to make sure that your personal information is accurate and up to-date; you may ask us to correct or remove information you think is inaccurate.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.